Office of the
Illinois Attorney General
Kwame Raoul

Consumer Protection

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Consumer Protection

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• Consumer Protection Landing Page

• Consumer Alerts, Warnings and Recalls
• Auto Buying, Financing, and Repair
• Charitable Giving for Donors and Organizations
• Finance and Credit Concerns
• Health Care Issues and Advocacy
• Home Repair Fraud
• Identity Theft: Report It. Restore It
• Public Utilities
• Student Loans and Debt Assistance
• Resources for Businesses

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• Public Integrity and Corruption Investigations
• Medicaid Fraud and Elderly Abuse
• Public Access Counselor
• Filing a Freedom of Information Act for OAG records
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• Environmental Enforcement Division
• Investigating and Prosecuting Environmental Crimes
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File a Complaint

Quick Links:

• Legal Assistance Referrals
• Milestones Reports
• News Room

Consumer Protection: Learn more about these topics

• Consumer Alerts, Warnings and Recalls
• Auto Buying, Financing, and Repair
• Charitable Giving for Donors and Organizations
  • Filing and Reporting for Organizations
  • Filing and Reporting for Fundraisers
  • Building Better Charities: Info for Non-profit Organizations
  • Donating with Confidence
• Identity Theft: Report It. Restore It
• Health Care Issues and Advocacy
  • Avoiding Health Care Fraud and Resolving Billing Disputes
  • Fighting Against Opioid Abuse and other Drugs
  • Protecting Illinoisans from Tobacco and Vaping Dangers
• Student Loans and Debt Assistance
• Home Repair Fraud
• Finance and Credit Concerns
• Public Utilities
  • Know Your Rights with Gas and Electric Utilities
  • Solar and Renewable Energy Resources
  • Telecommunications Information
• Resources For Businesses
  • Data Breach Reporting
  • Registering and Monitoring Franchise Sales

The Attorney General’s Office takes consumer complaints and can engage in informal dispute resolution on behalf of consumers having problems with:

• Purchases
• Identity Theft
• Health Care Services or Providers
• Home Repair and Construction Services
• Auto Sales and Repairs

Although the Attorney General’s Office will do its best to assist you, the Attorney General’s Office is prohibited from representing citizens privately. If you need a lawyer, please see our list of legal aid referrals or contact The Illinois State Bar Association.

File a Consumer Complaint

The Office of Attorney General can be an advocate for residents considering purchases or payments using financing and loans

• School Loans and Debit Assistance
• Consumer Credit and Lending

The Attorney General informs the public on emerging fraud risks and protects residents from harmful business practices and products

• An important part of the Attorney General’s work is to provide Illinois residents with the information necessary to avoid becoming victims of consumer fraud and to aid in making wise purchasing decisions. To this end, our website contains a number of fact sheets, news releases, and links to other consumer-related sites. The office regularly releases information about products that pose a safety risk to children.

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Downloadable Resources

Attorney General Kwame Raoul’s Consumer Protection Division protects Illinois consumers and businesses from fraud, deception, and unfair business practices.

• Consumer Tips Brochure - English
• Consumer Tips Brochure - Spanish
• Consumer Tips Brochure - Polish

• Fraud Alerts - English
• Fraud Alerts - Spanish
• Fraud Alerts - Polish

• Beware of Government Imposters
• Do Not Call Fact Sheet - English
• Do Not Call Fact Sheet - Spanish
• Do Not Call Fact Sheet - Polish

Decrease the number of unwanted phone solicitations with this federal program.

• Do Not Call Registry