File a Complaint with the Office of the Attorney General
The Office of the Illinois Attorney General is able to intervene in many matters. Individuals can make complaints ranging from transactions in various marketplaces to different types of discrimination. We cannot serve as your personal attorney but, we in many instances, can provide information, advocate, mediate or investigate, or direct you to other agencies as needed.
Filing a Consumer Complaint
If you've been victimized by fraud, deception, or unfair methods of competition, the Consumer Protection Division of the Illinois Attorney General's office may be able assist. The office provides informal dispute resolution programs for consumers with complaints concerning their purchases and health care.
Although the Attorney General’s Office will do its best to help you, the Attorney General’s Office is prohibited from representing citizens privately. If you need a lawyer, please see our list of legal aid referrals or contact the Illinois State Bar Association.
Law enforcement actions are taken by the Attorney General to protect the public good and ensure a fair market-place.
The preferred method to file a consumer complaint is by an online submission. For those who may require a form to print, complete by hand, and return by mail, the office has downloadable files available.
Filing a Charitable Organization Complaint
- Many charitable organizations throughout Illinois work hard to help those in need and deserve support. However, sometimes entities operate outside of the law or take advantage of donors. Illinois residents can file a complaint with the Attorney General’s Charitable Trust Bureau if they believe there have been financial improprieties or misuse of charitable assets.
Filing a Civil Rights Complaint
- The Attorney General's Civil Rights Bureau protects the civil rights of all Illinois residents. The Bureau enforces civil rights laws that prohibit discrimination, works to strengthen the civil rights laws, and participates in community outreach programs. The Bureau also investigates complaints of patterns and practices of discrimination in housing, public accommodations, employment, and financial matters.
Filing a Crime Victims Rights Violation Complaint
- Complaints regarding victim rights violations as defined in the Act may be submitted by crime victims, parent/ guardians, victim’s representatives or advocates, the prosecutor, defense attorney, judge, victim’s rights attorney, or assigned victim witness staff in the criminal case at issue. The complaint form can be submitted online or by mail.
Filing a Hate Crime Complaint
- A hate crime is an offense where a person or a group of people is targeted because of their actual or perceived identity. Illinois hate crimes laws protect people who are targeted based on characteristics like race, color, religion, gender, sexual orientation, immigration or citizenship status, or physical or mental disability.
Filing a Health Care Complaint
- The Attorney General's Health Care Bureau assists consumers with problems related to health care and mediators work with providers or insurance companies in an attempt to settle disputes.
Filing a Disability Rights Complaint
- The Disability Rights Bureau enforces state and federal laws that protect the rights of people with disabilities in Illinois. If you have a disability rights-related complaint, please complete and submit the form below.
Filing a Workplace Rights Complaint
- The Workplace Rights Bureau of the Attorney General's Office investigates and litigates cases involving serious or persistent wage law violations or other significant employment practices, file a complaint about an employer's practices form below.
Filing a Military & Veterans Rights Request for Assistance
- If you or a loved one is currently serving or has served in the armed forces and is in need of assistance, would like to voice a concern, or would like to file a complaint, please complete the Military and Veterans Rights Request for Assistance form and provide as much detail as possible. Once received, someone from the office will contact you regarding the matter.
Filing a Franchise Complaint
- An objective of the Franchise Bureau is to provide proper details to the public concerning franchise information so that the investor/purchaser can make a proper and well-informed decision on buying a business. If the public feels that violations have occurred or information has been withheld regarding a franchise, a complaint can be filed. Complaints regarding violations of offerings, financial histories, and agreements of franchises, as well as complaints regarding a franchisor, may be submitted to the Office of the Attorney General. The complaint form can be filled in, printed and mailed.