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Illinois Attorney General Lisa Madigan
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July 26, 2010

ATTORNEY GENERAL MADIGAN SUES ORLAND PARK-BASED GRAVESTONE COMPANY

Chicago — Attorney General Lisa Madigan today filed a lawsuit in Cook County Circuit Court against a Chicago-area burial marker company for failing to complete and deliver headstones as promised, in violation of the Illinois Consumer Fraud Act.

Attorney General Madigan’s complaint alleges that the Orland Park-based Wulkan Monument Co. and its owners, Larry A. Born and Marie Kanger-Born, both of Park Forest, failed to install headstones in a timely manner after accepting consumers’ payments for the markers. In some cases, the defendants falsely told consumers that headstones had been installed at the gravesites.

“For many families, finalizing the gravestone is part of the grieving process,” Madigan said. “The defendants’ fraudulent conduct caused these families personal pain and financial loss.”

Madigan’s complaint also alleges that the defendants misspelled the names of the deceased on some markers and then ignored consumers’ requests to correct the errors. Additionally, the lawsuit alleges that the defendants failed to offer or provide refunds to dissatisfied consumers.

The Attorney General is asking the court to permanently enjoin the defendants from engaging in the business of selling monument services. Madigan also is seeking to have the defendants pay restitution to consumers, a civil penalty of $50,000 per defendant, additional penalties of $50,000 for each act committed with the intent to defraud, and additional penalties of $10,000 for each act committed against a senior citizen.

Assistant Attorney General Kimberly Slider is handling the case for Attorney General Madigan’s Consumer Fraud Bureau.

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